Clarification of Press Release Dated September 29, 2015


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The Louisiana Department of Revenue would like to provide clarification regarding its press release issued earlier today.

JP Morgan Chase is ending its prepaid debit card services for those taxpayers receiving the Louisiana MyRefund Prepaid Debit Card.

The updated release is below:

Important Changes Coming to LDR Tax Refund Options

BATON ROUGE – Due to JPMorgan Chase ending its line of business for prepaid debit card services, taxpayers will no longer be able to choose the Louisiana MyRefund Prepaid Debit Card as an option to receive their tax refund from the Louisiana Department of Revenue, effective Friday, October 2.

Taxpayers will continue to have the option of receiving their tax refund through direct deposit or by a paper check. The department strongly urges taxpayers to choose the direct deposit option to ensure the fastest and most secure means to receive their refunds.

Any refunds approved and processed by LDR beginning October 2, where taxpayers have requested a Louisiana MyRefund Prepaid Debit Card for their refund option, will default to a paper check and will be mailed to the taxpayer’s address on file.

Existing Louisiana MyRefund Prepaid Debit Card holders with funds currently available on their cards will still be able to use them after October 2; however, once funds are depleted, they will not have the option to request that future refunds be placed on a card.

For additional information about tax refund options, visit or call 1-855-307-3893.


State officials notified of JPMorgan Chase data breach

BATON ROUGE – JPMorgan Chase notified Louisiana officials yesterday that personally identifiable information it holds under contracts with state agencies may have been breached. The company said it does not know if or to what extent information on Louisiana citizens may have been exposed.

Through contracts with the Louisiana Department of the Treasury and Louisiana Department of Revenue, JPMorgan Chase issues pre-paid debit cards for certain state agencies, including for state income tax refunds distributed by LDR, unemployment benefits paid by the Louisiana Workforce Commission and Child Support Enforcement, STEP Supportive Services and Child Care Assistance provider payments paid by the Louisiana Department of Children and Family Services.

State agencies are working closely with JP Morgan Chase to keep Louisiana citizens apprised as more information about the breach becomes available.

In the interim, citizens, particularly those who have used pre-paid debit cards issued on behalf of these state agencies, are encouraged to monitor their credit statements and financial reports for any suspicious activities and to change the passwords on their respective accounts as a precaution.

For additional information, citizens can visit the Federal Trade Commission’s website at for general information about identity theft and to learn more about reporting suspected fraudulent activities.